Your gift arrives perfect, or we make it right.

Each frame is made with your photo after you approve the design. If transit damages it or we get something wrong, we reprint or refund. Simple.

Free reprint for damage Report within 48 hours No need to send it back

Something wrong? Tell me. 🤝We fix it, no long forms.

Last updated: 10 October 2026

Damaged in transit? We reprint it free.

Send a photo on WhatsApp within 48 hours of delivery. You don't need to send the damaged frame back (for orders above ₹2,000 we may ask for it).

How to report a problem

Takes two minutes. We resolve it within 5–7 working days.

Clear photos of the product and the packaging. An unboxing video helps a lot.

Send the photos with your order number to +91 99943 19542.

We reprint and reship, or refund to your original payment method. Your choice when both are possible.

The product arrived damaged in transit.
You received the wrong product, or the design doesn't match the preview you approved.
The order wasn't delivered within 15 working days of dispatch.

You change your mind after the design was approved and printed.
The issue comes from the photo you supplied after we flagged its quality before printing.
The problem is reported more than 48 hours after delivery.

Before you approve the designCancel any time on WhatsApp for a full refund.

After you approve itPrinting has started with your photo, so the order can't be cancelled.

Approved refunds go back to your original UPI account. Banks usually take 5–7 working days to show the amount.

Every product is made to order with your photos. The design preview on WhatsApp lets you fix names, dates and cropping before anything is printed.

Talk to a real person from our Tiruppur team. Send your question, a photo or your order number on WhatsApp.